RIGHT TO CANCEL

CANCELLATION POLICY

You have the right to cancel this contract within 14 days without needing to give any reasons. The cancellation period is 14 days from the day you or a third party named by you, who is not the forwarding agent, received the goods.

In order to exercise your right of cancellation you must inform us:

SCHIRN KUNSTHALLE FRANKFURT/MAIN GMBH
Römerberg 
60311 Frankfurt am Main
Germany

Tel +49.69.29 98 82-153
Fax +49.69.29 98 82-240
marketing@schirn.de
Managing Director: Philipp Demandt

in a clear statement (made in a letter sent by post, fax or email of your decision to cancel this contract. You can, if you wish, use the enclosed cancellation form template, but this is not mandatory.

In order to observe the cancellation period, it is sufficient for you to send the notification that you are exercising your right to cancel within the due cancellation period.

CONSEQUENCES OF CANCELLATION

If you cancel this contract we are obliged to reimburse all payments we have received from you including shipment fees (except for additional costs should you have selected a different type of delivery which is more expensive than the standard delivery option offered by us), without delay, and at the latest within 14 days of receiving notification of your cancellation of this contract. For this reimbursement we will use the same type of payment which was used for the initial transaction unless something else has expressly been agreed with you. Under no circumstances will we charge you extra fees for the reimbursement. We can refuse to reimburse you until we have received the goods back from you or you have proven that you have sent the goods, whichever should occur first.

Once you have notified us of the cancellation you are obliged to send us the goods back immediately and no later than 14 days from the day you informed us you were cancelling the contract. The cancellation period is considered observed if you send the goods back before the 14 days have elapsed. You will bear the costs of returning the goods. You will only have to compensate for a loss of value if this loss of value is attributable to their having been handled in manner not required to test their quality, features and functions.

EXCLUSION OF THE RIGHT TO CANCEL

The right of cancellation does not apply to distance selling contracts in accordance with section 312g para. 2 no. 9 of the German Civil Code, if said contract concerns the provision of services in connection with leisure-time activities and if the contract for covering said provision of services sets a specific date or period therefore.