CANCELLATION POLICY

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of cancellation, you must inform us:

SCHIRN KUNSTHALLE FRANKFURT
Römerberg
60311 Frankfurt am Main
Fax: 069.29 98 82-240
Email: marketing@schirn.de
Managing Director: Dr. Sebastian Baden

by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached sample cancellation form, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notice of exercising the right of cancellation before the cancellation period has expired.

CONSEQUENCES OF CANCELLATION

If you cancel this contract, we shall reimburse you for all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the date on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever occurs earlier. If you need a different size for ordered textiles, we kindly ask you to place a new order independently of any return. A direct exchange is not possible.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the fourteen-day period has expired. You will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking their condition, properties, and functionality.

EXCLUSION OF THE RIGHT OF CANCELLATION

In accordance with § 312g (2) No. 9 of the German Civil Code (BGB), you do not have a right of cancellation for distance contracts concerning the provision of services related to leisure activities, if the contract provides for a specific date or period for the performance of the service.