CANCELLATION POLICY

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of cancellation, you must inform us:

SCHIRN KUNSTHALLE FRANKFURT
Gabriel-Riesser-Weg 3
60325 Frankfurt am Main
Fax: 069.29 98 82-240
Email: marketing@schirn.de
Managing Director: Dr. Sebastian Baden

by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to cancel this contract. You may use the attached sample cancellation form, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notice of exercising the right of cancellation before the cancellation period has expired.

CONSEQUENCES OF CANCELLATION

If you cancel this contract, we shall reimburse you for all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the date on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever occurs earlier. If you need a different size for ordered textiles, we kindly ask you to place a new order independently of any return. A direct exchange is not possible.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the fourteen-day period has expired. You will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking their condition, properties, and functionality.

RIGHT OF WITHDRAWAL FOR SCHIRN PAPER SUBSCRIPTION

When you subscribe to SCHIRN PAPER, you receive three issues within one year for a total price of 45 €. The subscription begins with the current issue and can be taken out at any time. Payment for all three issues is made once in advance through the shop.

The subscription automatically ends after one year. It does not renew automatically; to continue, a new subscription must be purchased through the shop. Any changes to the delivery address during the subscription period must be sent exclusively by email to abo@schirn.de.

You have the right to withdraw from the contract within fourteen days of concluding the agreement without giving any reason. After the fourteen-day withdrawal period has expired, termination or partial refund—particularly for the second and third issues, which will be released at a later date—is excluded. The withdrawal must be declared within the period in accordance with the provisions stated above.

EXCLUSION OF THE RIGHT OF CANCELLATION

In accordance with § 312g (2) No. 9 of the German Civil Code (BGB), you do not have a right of cancellation for distance contracts concerning the provision of services related to leisure activities, if the contract provides for a specific date or period for the performance of the service.